WAIRS provides its customers 100% money back guarantee for all its products and services with a view to ensure customer protection and satisfaction. If for any reason, you are not satisfied with our products/services, please contact us so that we can handle the issue as soon as possible. As one of the leading software companies based in India and abroad, our foremost goal is to ensure maximum customer satisfaction, to make our customers happy so that they will avail our products/services again and again. We will be glad to exchange or refund the entire amount of your purchase if you are not happy with our product.
A money back policy or refund offers several advantages for customers which include:
- A company’s money back policy on its products/services has a powerful influence on its customers.
- It constantly motivates the customers to take the initiative towards purchasing a specific product.
- It initiates the customers to make a wise and appropriate decision while purchasing a product/service from the company.
Cancellation Policy:
In case you are not satisfied with our products/services, you have the unconditional right to claim and receive a refund within 30 days after the purchase date. However, no refund is available after a period of 30 days. Each customer has the right to one money back only and repeated money backs are not available.
P.S: Please note that on receiving money back you are obligated to remove the software product and all the concerned files from your computer and every data medium. If you use the software product/service further, it will be regarded as illegal. The continued use of the specific software product/service is legally permissible only if you obtain a license again.
Refund Policy:
As part of the procedure, a request for a money back refund must be first submitted to our round-the-clock Support Help Desk. Requests directed to other contact addresses/phone calls are not acceptable.
However, we sincerely believe that most of the money backs can be avoided if proper technical assistance is provided to customers at the right time. Kindly contact our support staff who will be always ready to offer their professional assistance for any technical problem you have confronted while installing/configuring a particular software product/service. If you are not satisfied with our products or services, you can always send us your valuable feedback and suggestions which will surely help us in improving our software products or services. We whole-heartedly promise you that we will do our best to ensure you are completely satisfied with our software and customer service.
Note:
WAIRS reserves the right to modify any provisions of the cancellation or refund policy without any notice.
